Catamaran à voile "Hype"

Termes et conditions, politique d`annulation
  • Le paiement doit être effectué dans les 3 jours après la date de réservation et au plus tard 1 jour (s) avant la date du tour sinon la réservation expire;
  • Koh Sanuk se réserve le droit d`annuler ou de reporter une visite en raison de circonstances imprévues (telles que les conditions météorologiques). Par accord, le tour peut être reporté à un autre jour ou la compagnie remboursera intégralement;
  • Le fournisseur de services se réserve le droit de modifier l`itinéraire et / ou la destination du voyage si la météo (vent, vagues) ne permet pas d`exécuter l`itinéraire du voyage;
  • Le client a le droit d`annuler une réservation jusqu`à 14 jour (s) avant la date de la tournée. Est-ce affaire Koh Sanuk remboursera le paiement intégral moins les frais bancaires;
  • À partir de 14 day(s) juscu`a 1 jour (s) avant la date de la visite Koh Sanuk se réserve le droit de payer jusqu`à 50% de frais d`annulation;
  • En cas d`annulation dans 1 jour (s) ou moins de la date / heure de la tournée ou "No Show", Koh Sanuk facturera jusqu`à 100% de frais d`annulation du montant de la facture.

Cancellation

Any changes or cancellations should be notified immediately. Once received, the cancellation date will be on this day and the following terms will apply:

  • Less than 14 days prior to departure date, 50% of full charter fee
  • Less than 48 hours prior to departure date,- 100% of charter fee
  • For other cases we will keep a 10% set up fee.

We reserve the right to alter or cancel the trip due to unforeseen circumstances such as equipment breakage or failure, weather or water routes that are unsafe to operate in. Should we cancel your trip, an alternative date will be offered, or you will receive a full refund.

Cruising Area:

  • The charterer is restricted to use the catamaran for cruises only within the cruising Area and only in regions within the Cruising Area in which the catamaran is legally permitted to cruise.
  • The Charterers use of the catamaran is also restricted with regards to daily cruising time, which may not exceed six (6) hours per day unless the Captain at his sole discretion agrees to exceed said time.
  • Special requests are available such as overnight charters, as to availability and Hype conditions.

Maximum Capacity – Responsibility for Children – Health of the Charterers Party:

  • The Charterer shall not, at any time during The Charter Period, permit more than the maximum number of guests staying, sleeping or cruising on board plus, subject to approval of the captain at his sole discretion a responsible number of visitors whilst the catamaran is securely moored in a port.
  • If children are taken on board, the Charterer is solely and fully responsible for their conduct or entertainment.
  • The Charterer is aware and acknowledges that the nature of a charter may be unsuitable for any person with physical disability and/or who has to undergo and/or has undergone medical treatment. By signature of this Agreement the Charterer for himself and for all his associates and/or guests warrants sufficient medical fitness for all the participants of the voyage contemplated by this Agreement. The Charterer and all of his associates and/or guests are solely and fully responsible to procure and undertake to have all necessary vaccinations and visas for the countries to be visited during the voyage.
  • Swimming is allowed at the charterers own risk, Hype provides life jackets. In the case of not wearing any, we will not be held responsible for any incident that may occur.

Crew:

  • Hype Club Group shall provide a suitable qualified Captain acceptable to the insurers of the catamaran and a suitably experienced Crew, properly uniformed, trained and insured (“Crew”).

Use of the Yacht:

  • The Charterer, his associates and/or guests shall at all times ensure that his associates and/or its guests comply with the laws and regulations of any country into whose waters the catamaran shall enter during the course of this Agreement.
  • The Charterer, his associates and/or its guests shall ensure that no pets or other animals or any potentially dangerous, obnoxious or disturbing animate or inanimate objects, goods or things are brought on board.
  • The Charterer, his associates and/or its guests shall ensure that their behavior shall not cause any nuisance to any person on the catamaran and/or bring the Catamaran and/or Hype Club Group into disrepute.
  • The Charterer, his associates and/or its guests shall demonstrate full and proper respect to the Captain and Crew at all times. ‐ Guests should not jump on the trampoline for their own safety. ‐ Drugs and weapons are forbidden on board.

Insurance:

  • The company provides personal insurance covering all our guest for any unexpected accident that may happen during the excursion.

Damages:

  • The Charterer himself shall be liable for any damages, costs or losses caused to the catamaran or any third party.

Reservation:

  • Before the confirmation of the guest, all agents should check the availability of the catamaran.
  • All Reservations should be made by 6pm at the latest the day before the charter, for any inquiry after 6 PM, please call the mobile number to check the availability.
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